Terms governing SignatureClear accounts, subscriptions, payments, and AI-powered signature background removal
2026/08/07
These Terms of Service ("Terms") govern your access to and use of SignatureClear, available at https://signatureclear.online, including our website, accounts, signature background removal tools, processing history, subscriptions, and related services (collectively, the "Services").
SignatureClear is the operator name used for the Services ("SignatureClear", "we", "us", or "our"). By creating an account, purchasing a subscription, or using the Services, you confirm that you are at least 18 years old, have read and accepted these Terms and our Privacy Policy, and have authority to accept them for yourself or the organization you represent.
If you do not agree to these Terms, do not use the Services.
SignatureClear is a digital software-as-a-service product that uses third-party AI image segmentation technology to extract handwritten signatures, remove image backgrounds, and convert uploaded photos or scans into transparent PNG files. It also provides account management, processing history, downloads, and subscription-based processing credits.
The Services transform images submitted by users; they are not a text-to-image generation service and do not create signatures from prompts. Access and credits are delivered digitally after payment confirmation.
Our processing currently depends on third-party infrastructure, including Alibaba Cloud image segmentation and storage services. Their availability may affect processing speed or availability.
We offer monthly Starter and Pro subscriptions. Current features, prices, and credit allowances are shown on our Pricing page and at checkout. The checkout price controls if it differs from promotional or descriptive text.
Subscription credits are granted for the applicable monthly billing period and expire 30 days after issuance. They do not roll over into later billing periods. Promotional or registration credits may have separate limits and expiration dates shown when issued. Credits have no cash value, cannot be transferred, and may only be used within SignatureClear.
We may change plan features or prices. A price change applies no earlier than a future billing cycle and will be disclosed before the affected charge where required by law.
When you select a paid subscription and provide a payment method, you expressly authorize SignatureClear and its payment processor, Waffo Pancake, to charge the amount displayed at checkout to your payment method on a recurring monthly basis until you cancel under Section 6.
Subscriptions renew automatically at the end of each monthly billing period unless canceled. Prices may exclude applicable VAT, GST, sales tax, or similar taxes; required taxes may be collected at checkout.
Waffo Pancake processes payment-card information on its hosted checkout. We do not receive or store complete card numbers or card security codes. We retain transaction identifiers, amounts, payment status, subscription status, and related records needed to provide the Services and address billing issues.
You may cancel at any time through Settings → Billing → Manage Subscription and Billing, which opens Waffo Pancake's consumer portal. You may also contact [email protected] from your registered email if you cannot access the portal.
Cancellation prevents the next renewal charge. Unless the portal or applicable law states otherwise, your subscription remains active until the end of the current paid billing period. Unused subscription credits continue to follow their original 30-day expiration and do not convert to cash. Canceling a subscription does not automatically delete your account or stored processing history.
Because the Services and credits are digital and available immediately after payment, subscription charges are generally non-refundable except as follows:
To request a refund, email [email protected] with your account email, transaction ID, charge date, and reason. We normally acknowledge requests within two business days and aim to decide complete requests within five business days. Approved refunds are returned to the original payment method; the payment network or bank may need an additional 5–10 business days to post them.
Except for the cases above, used billing periods, consumed credits, and accounts terminated for material violations of these Terms or our Acceptable Use Policy are not refundable. Benefits and unused credits associated with a refunded charge may be withdrawn.
If you believe a charge is incorrect, contact [email protected] before initiating a bank dispute so we can investigate. Include the account email and transaction ID, but never send a full card number or card security code.
You retain ownership of images, signatures, and documents you upload ("User Content"). You must have all rights and permissions required to submit and use that content.
You grant us a limited, non-exclusive license to receive, transmit, process, store, display, and delete User Content solely to operate, secure, and support the Services. We do not use User Content to train an AI model without your explicit consent.
Subject to third-party rights, you own the processed output created from your User Content. You are responsible for reviewing it and deciding whether it is suitable for a document or transaction. SignatureClear's software, branding, interfaces, and service technology remain ours or our licensors'.
You must comply with our Acceptable Use Policy. In particular, you must not use the Services to forge or misuse another person's signature, violate intellectual-property or privacy rights, process illegal or harmful content, bypass credit or security controls, introduce malicious files, or resell access without written authorization.
We may investigate suspected abuse and suspend or terminate access when reasonably necessary to protect users, third parties, or the Services.
Our collection, processing, sharing, retention, and deletion of personal data are described in our Privacy Policy. Payment-card data is processed by Waffo Pancake and is not stored on our servers.
You can delete individual signature-history items from your dashboard and can request account deletion through available account settings or by contacting support. Some payment, security, or legal records may be retained where required by law or reasonably necessary to establish or defend legal claims.
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
AI-assisted image segmentation may produce incomplete or inaccurate results. You must review every output before relying on it, especially in contracts, financial documents, identity processes, or other sensitive contexts.
To the maximum extent permitted by law, SignatureClear is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability arising from the Services will not exceed the amount you paid to us during the 12 months before the event giving rise to the claim. These limits do not exclude liability that cannot lawfully be limited.
We may suspend or terminate access for a material breach, fraud, abuse, security risk, non-payment, or legal requirement. You may stop using the Services or delete your account at any time. Sections intended by their nature to survive termination—including payment obligations, intellectual-property provisions, disclaimers, and liability limits—will continue to apply.
These Terms are governed by the laws applicable to the operator of SignatureClear, without limiting mandatory consumer protections that apply in your place of residence. Before starting formal proceedings, please contact us at [email protected] and allow a reasonable opportunity to resolve the dispute informally.
We may update these Terms to reflect changes to the Services, payment methods, law, or security practices. We will post the updated version with a new date and provide additional notice for material changes where required. Continued use after the effective date constitutes acceptance of the updated Terms.
Last updated: August 7, 2026.